Steady heat through every Carolina winter. Heating repair, done right.
Heating service and repair for Charlotte homes. $77 diagnostic, flat-rate pricing in writing before any work begins, every major brand serviced. After-hours answering and emergency dispatch 24/7.
When the heat won't come on. When one room stays cold. When the system short cycles. When the bill jumps and the house still feels off. We start by measuring.
Pick the system you have.
Three equipment categories cover almost every heated home in the Charlotte metro. Each opens to a hub where you'll find repair, maintenance, and seasonal tune-up options.
Gas Furnace
For ducted Charlotte homes with gas heat. We service and repair every major brand: combustion analyzed, heat exchanger inspected, gas pressure verified. The $77 diagnostic credits toward the repair if you go ahead.
Heat Pumps
Year-round equipment, winter service. When the heating side acts up, weak warm airflow, defrost cycle issues, auxiliary heat not engaging, we diagnose properly and write the repair price before any work begins.
Ductless Mini Splits
Ductless heat pumps (Daikin and Goodman) that heat and cool from one unit. We service mini-splits whoever installed them, and we install Daikin and Goodman.
Tell us what you're noticing.
A few patterns we hear most in the winter. Any one of them is reason enough to schedule a diagnostic.
The heat won't come on. The thermostat is set, but nothing fires up, or it starts and quits right away.
The bill jumped this winter. Same usage, same thermostat, noticeably higher utility statement.
The system short cycles. Heat blasts for a minute, shuts off, starts again. The house never quite settles.
One room is always colder than the others. A bedroom, a finished basement, a bonus room over the garage.
Ignition keeps trying, or the pilot won't stay lit. Something is preventing a clean start. Often a sensor, igniter, or gas-pressure issue.
You smell gas, or the carbon monoxide alarm went off. Leave the house and call 911 first. Then call us so we can diagnose properly.
We diagnose properly, write the price before any work begins, and tell the truth about whether it's repair or replacement.
Stay ahead of the January cold snap.
Two seasonal tune-ups, 10% off any repair, 5% off new systems, no after-hours fees, priority scheduling when the cold snap hits. $14.99 a month or $180 a year per system. Free for first responders, teachers, and military through the Mission Ready Plan.
A few things worth knowing.
The questions homeowners ask most often when they call about heating.
See all FAQs →A flat fee to come out, properly diagnose what's wrong, and write the repair price in plain terms before any work begins. If you go ahead with the repair, the $77 credits toward the work.
Yes for ducted equipment: every major brand of gas furnace and heat pump. We install Daikin and Goodman. For ductless mini-splits, we service systems whoever installed them, and we install Daikin and Goodman.
It depends on the system's age, the repair cost, and the condition of the heat exchanger and the rest of the unit. We measure first, give you the data, then give you the choice. Not every system should be replaced, and not every repair turns into a sales pitch.
Our team answers after-hours calls 24/7 and dispatches emergency service when a system fails outside business hours. Cardinal Club members pay no after-hours fee. If you smell gas or your CO alarm has gone off, leave the house and call 911 first, then us so we can diagnose properly.
Heating, done right. For Charlotte homes.
Real diagnostics. Plain pricing. Every major brand. After-hours dispatch when the cold snap hits.